Our Advantages at a Glance

Within Switzerland and to Germany and Liechtenstein, smow ship free of charge with our standard delivery service from an order value over CHF 99.
More about shipping costs and options

Many of our products are available in their standard versions for immediate dispatch and can be delivered within Germany in 24 to 48 hours by the DHL parcel service or, for larger shipments, within 2 to 3 working days by a forwarding agent.
Deliveries throughout Switzerland are made within 2 to 3 days by the DHL parcel delivery service or, for larger shipments, within 3 to 5 working days by a forwarding agent.
More about our delivery times

Products that are marked as available on the website and ordered before 12 noon usually leave our warehouse the same day.
More about our delivery times

On account of our large USM stock, we can offer a wide range of in-stock USM configurations, which we generally assemble within 1-2 working days and dispatch immediately afterwards.
More USM

Pay via classic bank transfer and secure a 3% advance discount, or choose between payment by credit card, PayPal, Apple Pay, Google Pay, TWINT or Klarna.
More about our payment options

The product you selected does not meet your expectations? No problem, unused products can be returned or exchanged within 30 days. The statutory period of revocation and statutory claims for defects remain unaffected by this extended time regulation.
More about returns, exchanges and refunds

Any questions? Monday to Friday we usually respond to all questions and requests within 24 hours. Simply write to us via service@smow.ch or use our contact form. Alternatively call us during our service times, Monday to Friday 9 am - 5 pm on 0800 15 60 00. In our smow stores, you can also get personal on-site help from Tuesday to Saturday.
Contact smow

In our smow store in Solothurn you can experience a wide range of furniture and get personal advice. Either call in advance to find out if your favourite furniture is currently available, or let yourself be inspired by the changing on-site presentation.
Find a smow store

We can find your desired article and/or order any product from the manufacturers in our portfolio for you. If your furniture, which you have ordered from our online shop, requires a repair, we can order the appropriate spare parts and/or organize the repair.
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In addition to the most popular USM standard variants, which you can adjust in colour and accessories according to your requirements, smow offer you the opportunity to design your USM furniture according to your ideas: Design your furniture easily in our USM configurator or have our qualified USM experts prepare a virtual plan of your desired furniture.
Contact smow USM

We work exclusively with manufacturers who distribute design originals - that is, who have acquired the necessary licences and trademarks of the author and are authorized to produce and distribute a specific design. Original design classics are high-quality, stable in value, durable and are distributed in the sense of the author.
The Original

Through striving to make our online shop and ordering process as simple and clear as possible, we at smow are constantly working to provide you with a transparent shopping experience. After we receive your order we will keep you informed about all steps, including the current estimated delivery time.
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For a carefree shopping experience, we provide you with SSL encryption, a secure transmission method when processing your user data and store your data exclusively in accordance with the EU General Data Protection Regulation (GDPR).
More about our privacy policy

Whether in the smow online shop or in the smow stores, our customers’ testimonials express satisfaction with our products, short delivery times and friendly customer service.
smow @ Trusted Shops